InspectCars

Privacy Policy

Last updated: 7/8/2026

Introduction

Welcome to InspectCars, a car inspection service operated as a sole proprietorship based in Indore, Madhya Pradesh, India. We are committed to protecting your privacy and handling your personal data in an open and transparent manner, in accordance with the Digital Personal Data Protection Act, 2023 and other applicable Indian laws. This privacy policy ("Policy") explains how we collect, use, process, and disclose your information across the InspectCars website and services (collectively, "Services"). By using our Services, you consent to the collection and use of information in accordance with this Policy.

Data Collection

We collect information that you provide directly to us when you use our Services. This includes:

  • Personal Identification Information: We collect your name, email address, and mobile number when you register for an account, book an inspection, or request a callback. This information is essential for us to provide our services to you.
  • Vehicle Information: We collect details about the vehicle you wish to have inspected, such as the car company, model, and registration details. This is necessary to perform the inspection service accurately.
  • Location Information: We collect the city and full inspection address to dispatch our inspectors to the correct location.
  • Payment Information: While we collect payment for our services, we use a secure third-party payment gateway. We do not store your full credit card or debit card details on our servers.

Usage of Data

The information we collect is used for the following purposes:

  • To Provide and Maintain our Service: This includes scheduling inspections, communicating with you about your booking, and generating inspection reports.
  • To Improve Our Services: We analyze usage data to understand how our services are used and to make improvements to the user experience and service offerings.
  • For Communication: We may use your contact information to send you service-related notifications, updates, marketing communications, and promotional offers that may be of interest to you. You can opt-out of marketing communications at any time.
  • For Security and Fraud Prevention: We use information to protect the security and integrity of our Services and to prevent fraudulent activities.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third parties only in the following circumstances:

  • Service Providers: We share information with third-party companies and individuals that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These service providers are obligated to protect your data and are not permitted to use it for any other purpose.
  • With Our Inspectors: To perform the inspection, we share necessary details like your name, contact number, and the inspection location with our certified inspectors.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

The security of your data is a top priority for us. We implement a variety of security measures, including data encryption and secure server hosting, to maintain the safety of your personal information. We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security as no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights (under the DPDP Act, 2023)

As a Data Principal, you have the following rights regarding your personal data:

  • Right to Access: You can request a summary of the personal data we hold about you and how it is processed.
  • Right to Correction & Updation: You can request that we correct inaccurate data or complete incomplete data.
  • Right to Erasure: You can request that we erase your personal data where it is no longer required, subject to our legal and regulatory obligations.
  • Right to Grievance Redressal: You can raise any grievance about the handling of your data with our Grievance Officer (below).
  • Right to Nominate: You may nominate another individual to exercise these rights in the event of your death or incapacity.
  • Withdraw Consent: You may withdraw your consent at any time, and opt out of marketing communications.

Data Retention

We retain your personal data only for as long as necessary to provide our Services, generate and re-issue inspection reports, and comply with legal, tax, and accounting obligations. When data is no longer required, it is securely deleted or anonymised.

Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, you may contact our Grievance Officer for any questions, complaints, or to exercise your rights:

We will acknowledge and address grievances within the timelines prescribed under applicable law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.